What we do with what you send.

What is collected

When you submit the enquiry form we receive the name, email address and, if you fill them in, the phone number, room type, move-in date, length of stay and message. That is the whole set. There is no account to create and no other form on the site.

Why

To answer your enquiry: to check availability on your dates, send a quote and arrange a viewing. If you go on to take a room, the same details start the tenancy paperwork.

Where it goes

The submission is emailed to our team at info@setonresidence.com and stored in that mailbox. The site itself keeps no database. The email is sent through a third-party delivery provider and the site is hosted on Vercel, both of which process the message in transit as part of delivering it.

How long it is kept

Enquiries that do not lead to a booking are deleted after twelve months. If you become a resident, the records are kept for as long as the tenancy and the periods required by law after it.

Cookies and tracking

The site sets no advertising or tracking cookies and runs no analytics that identify you. Server logs kept by the host record standard request information, including IP addresses, for security and to rate-limit the enquiry form.

Your choices

Write to info@setonresidence.com and ask for a copy of what we hold about you, a correction, or deletion. We will act on it. You can also ask us simply to stop contacting you and we will.

Changes

If this policy changes, the revised version appears on this page. There is no mailing list to notify, which is deliberate.